earph Casino
Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "earph" refers to earph Casino, the online gambling platform accessible at earph.cam, operated in accordance with applicable Philippine gaming regulations.
• "Player" / "you" / "your" refers to any registered user of the earph platform who has accepted these Terms & Conditions.
• "Account" means the individual player account opened and maintained on earph.cam.
• "Balance" means the Philippine Peso (₱) amount held in a Player's earph account wallet at any given time.
• "Bonus Funds" refers to promotional credits, free spins equivalents, or cashback amounts awarded by earph under any active promotion.
• "Wagering Requirement" means the multiple of a bonus amount that must be wagered on eligible games before withdrawal of bonus-derived winnings is permitted.
• "KYC" means Know Your Customer — the identity and address verification process required by earph before processing withdrawals.
• "Services" means all games, betting products, promotional features, customer support, and ancillary functions accessible via earph.cam.

2. Acceptance of Terms

By registering an account on earph.cam, accessing any part of the platform, making a deposit, claiming a bonus, or participating in any game or promotion, you confirm that you have read these Terms & Conditions in full and agree to be bound by them. You also agree to comply with all applicable laws of the Republic of the Philippines governing online gambling and digital financial transactions.

If you do not agree to any part of these Terms & Conditions, you must not create an account or use earph's Services. Continued use of the platform following any amendment to these terms shall constitute acceptance of the amended terms.

3. Eligibility & Registration

To register and maintain an earph account, you must meet all of the following conditions:

• Be at least 21 years of age. Proof of age may be requested at any time.
• Be a resident of or physically located within the Philippines at the time of access.
• Not be on any self-exclusion register maintained by earph or PAGCOR.
• Not be a current employee, director, officer, or contractor of earph or any affiliated entity, nor an immediate family member thereof.
• Have the legal capacity to enter into a binding contract under Philippine law.
• Provide accurate, truthful, and current information during registration. Providing false information constitutes grounds for immediate account closure.

earph reserves the right to request documentary evidence of eligibility at any time, including but not limited to a valid government-issued Philippine ID (e.g., PhilSys card, passport, driver's licence, SSS card, UMID, or PhilHealth ID).

4. Account Responsibilities

Each Player is permitted to hold one (1) earph account only. Multiple accounts held by the same individual — whether under the same or different names, email addresses, or mobile numbers — constitute a material breach of these Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of balances.

You are solely responsible for:

• Maintaining the confidentiality of your login credentials (email, password, and any 2FA codes).
• All activity that occurs under your earph account, whether authorised by you or not.
• Notifying earph immediately at [email protected] if you suspect unauthorised access to your account.
• Keeping your registered email address, mobile number, and bank account details accurate and current.

earph will never ask for your password via email, live chat, or SMS. Any communication purporting to be from earph that requests your password should be treated as fraudulent and reported immediately.

5. Deposits & Payments

earph accepts deposits in Philippine Peso (₱) via GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, Cebuana, JustPay, Visa, and Mastercard. All deposits must originate from a payment method registered in the Player's own name. Deposits from third-party accounts are prohibited.

• Minimum deposit: ₱100 via GCash and PayMaya; ₱500 via bank transfer.
• Deposits via GCash and PayMaya are credited to the earph wallet within 60 seconds under normal conditions.
• Bank transfer deposit timelines may vary based on the issuing bank's processing schedules and Philippine public holidays.
• earph does not charge fees on deposits; however, your payment provider may apply its own charges.
• earph reserves the right to reverse a deposit and return funds to the original payment method if fraud, money laundering, or terms violations are suspected.

6. Withdrawals

Players may request withdrawal of real-money balances (excluding locked Bonus Funds subject to incomplete wagering requirements) at any time, subject to the following conditions:

• The Player must have completed earph's KYC verification process prior to the first withdrawal.
• Minimum withdrawal amount: ₱500.
• Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible (GCash to GCash, BPI to BPI, etc.).
• Verified GCash and PayMaya withdrawals are processed same-day during earph's operational hours (8 AM – midnight PHT).
• Bank transfer withdrawals are processed within one to three Philippine business days.
• earph reserves the right to conduct additional verification before processing withdrawals exceeding ₱50,000.
• Withdrawal requests submitted during system maintenance windows may experience brief delays.

7. Bonuses & Promotions

earph offers a range of promotional bonuses to registered Filipino players, including welcome bonuses, reload bonuses, free spin credits, cashback offers, and loyalty rewards. All bonuses are subject to the following general conditions unless a specific promotion's terms expressly state otherwise:

• Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they become eligible for withdrawal. The applicable wagering multiple will be stated in the relevant promotion's terms.
• Bonuses may only be claimed once per eligible Player, household, IP address, device, or payment method, unless explicitly stated otherwise.
• earph reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice, provided that any wagering requirements already in progress at the time of cancellation will be honoured.
• Bonus funds are non-transferable and have no cash equivalent until applicable wagering requirements are met.
• earph may void bonuses and withhold related winnings where abuse, collusion, or circumvention of wagering requirements is detected.
• Players who opt out of bonus offers in their account settings will not receive promotional credits automatically.

8. Gameplay & Fair Use

earph is committed to providing certified, fair gaming experiences to all Filipino players. All casino games offered on the platform use independently tested Random Number Generation (RNG) systems or certified live dealer infrastructure. Players agree to use the Services fairly and in good faith.

The following activities are strictly prohibited and will result in immediate account suspension:

• Use of automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform.
• Exploiting software bugs, game errors, or system vulnerabilities to gain an unfair advantage.
• Colluding with other players in live dealer games to influence outcomes.
• Engaging in arbitrage betting or any strategy designed specifically to exploit bonus terms rather than play in good faith.
• Using a VPN or proxy service to disguise your location or circumvent geographic restrictions.
• Any conduct that earph reasonably determines to constitute money laundering, fraud, or financial crime.

In the event of a game malfunction or system error, earph reserves the right to void affected bets and refund the corresponding stakes to the Player's balance. The Company is not liable for losses arising from game interruptions caused by connectivity issues on the Player's end.

9. Responsible Gaming

earph is committed to promoting responsible gambling among Filipino players. The platform provides tools accessible from the account dashboard to help players manage their activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion.

Self-exclusion requests are permanent unless the Player specifically requests reinstatement after the designated cooling-off period. During a self-exclusion period, earph will make reasonable efforts to prevent the Player from accessing their account or creating new accounts.

Players who believe their gambling has become problematic are encouraged to utilise earph's self-exclusion tools and seek support. earph supports access to professional help resources available in the Philippines. For full details on available tools and support resources, see our Responsible Gaming page.

10. Suspension & Closure

earph reserves the right to suspend, restrict, or permanently close a Player's account at its sole discretion in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or incomplete registration information.
• Suspected fraud, identity theft, money laundering, or other criminal activity.
• Failure to complete KYC verification within a reasonable period of receiving the request.
• Conduct that earph reasonably considers to be abusive, threatening, or harmful toward staff or other players.
• Underage access or eligibility criteria not being met.

Where an account is closed due to a Player's breach of these terms, earph reserves the right to withhold any balance pending investigation. Where closure is initiated by earph for operational reasons unrelated to Player misconduct, any verified real-money balance will be returned to the Player via their registered payment method.

Players may request voluntary account closure at any time by contacting earph support. Any pending withdrawal requests will be processed to completion before final closure.

11. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, earph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from a Player's use of or inability to use the Services, including but not limited to loss of winnings, loss of data, or financial losses resulting from:

• Internet connectivity failures, power outages, or device malfunctions on the Player's end.
• Disruptions to third-party payment services including GCash, PayMaya, or Philippine banking networks.
• Delays in processing caused by Philippine public holidays, bank maintenance windows, or regulatory compliance holds.
• Unauthorised access to a Player's account resulting from the Player's failure to maintain credential security.
• Temporary unavailability of the earph platform due to scheduled or emergency maintenance.

earph's total liability to any Player in connection with the Services, regardless of the cause of action, shall not exceed the total deposits made by that Player in the 30 days preceding the event giving rise to the claim.

12. Privacy & Data

earph collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for KYC verification, transaction processing, fraud prevention, and responsible gaming monitoring purposes.

earph will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, regulatory authorities, and law enforcement where required by Philippine law.

13. Amendments to These Terms

earph reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to Players via email to their registered address or via a notice displayed on earph.cam at login. The updated terms will display a revised "Last updated" date at the top of this page.

Continued use of the earph platform following notification of amendments constitutes your acceptance of the revised Terms & Conditions. If you do not accept any amendment, you must stop using the Services and request account closure before the amendment takes effect.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these terms, the earph Services, or a Player's account shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

earph operates in compliance with applicable Philippine gaming regulations. Any regulatory complaints regarding the platform may be directed to the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory authority with jurisdiction over online gaming activities in the Philippines.

15. Contact Information

For queries regarding these Terms & Conditions, your earph account, or any aspect of the Services, please contact earph's support team:

• Email: [email protected]
• Live Chat: Available on earph.cam, 8 AM – midnight PHT daily
• Responsible Gaming queries: See our Responsible Gaming page for dedicated support contacts

earph aims to acknowledge all written queries within 24 hours on Philippine business days. Complex regulatory or compliance matters may require additional time to investigate and respond to fully.